Payments

Ways to Pay

Credit, Debit and ACH
We accept credit card, debit card and ACH payments online. You have the option to setup single or automatic monthly payments, review your payment history and current account balance. First time users can setup an online account, which will take you to our Sitelink Tenant Account Manager. Please contact us, if you need any assistance.

Check and Money Order
Rent payments by check or money order can be mailed to our main office. Checks should be made payable to Self Storage Madison.

Mailing address
PO Box 620673, Middleton, WI 53562.
Note: Mail is not delivered to the the storage facilities, so please mail all payments and correspondence to the above mailing address.

TIP: For convenience, you may want to instruct your bank to automatically mail a rent check to us each month.

Invoices
We are happy to email invoices to you on a monthly, quarterly, semi-annual or annual basis. Please let us know if you would like to receive invoices.

Receipts
If you provide an email address to us, we’ll send an electronic receipt to you after each payment is processed.

Due Date
Please remember that rent is due by the first day of each month.

Late Fees
Your rental agreement includes additional fees for late payments. We know that moving can be chaotic (like … where is the checkbook?). We’re willing to waive the first late fee upon written request. However, we expect our customers to pay their rent on time.

Online Payment Portal

Storage Unit Size Guide

Not sure what size storage unit you need? Check out our chart to help you decide.

Payment Methods

We offer a number of ways to pay, including auto and online payments. Click below for more info.

Have Questions?

We want your storage experience to be easy and stress-free. Please contact us if we can help!

I would definitely recommend renting a spot at West Towne Self Storage.

"I rented the perfect size storage room for a full year after I sold my condo and rented an apartment for a year. I chose the climate controlled space and all my items were in perfect condition one year later. Kurt the owner is absolutely wonderful. Very professional and keeps his properties very clean and orderly. Always very helpful and quick to respond if you need anything. I would definitely recommend renting a spot at West Towne Self Storage."

— Karen K.

Highly recommend!

"I’ve been with West Towne Self Storage for over five years now, and love it. Kurt is a great guy, it’s very reasonably priced, and it’s good quality. Highly recommend!"

— Stephen F.

Needed storage for the next day, and he made it happen!

"Kurt was Amazing! I called in a panic. Needed storage for the next day, and he made it happen! He was super helpful, and willing to work with me possible leaving before the shippers could get my stuff. Luckily, with his help, it all worked out. Great place/folks/service!"

— Robin M.

I can't recommend his business enough!

"I rented a storage unit from Kurt for several years. He always answered or returned phone calls very quickly and was super helpful when I had a question or problem. I can't recommend his business enough!"

— Calvin F.

Kurt made the process so easy.

"I've never rented a storage unit before but Kurt made the process so easy.
He was very easy to get a hold of, explained the contract well and was super responsive. The unit itself was super clean, a great size and very easily accessible. If we ever need another unit I'd rent from Kurt at West Towne Self Storage in a heartbeat.
"

— Becky S.

Customer service was what sold me on them!

"Customer service was what sold me on them! They were easy to work with and pretty good about communicating. Air conditioned storage was also a plus, and getting in and out of the unit was easy. Next time I need a storage unit in Madison, I'm going with West Towne Self Storage again."

— August S.