Rental Terms

Rental Terms

We offer month-to-month rental agreements. The agreement automatically renews on the first of each month, unless we receive a written vacancy notice, as described below. The minimum rental period is one month. We have both short and long-term customers.

To rent a storage unit, it often works best to meet at the storage facility. This will give you the opportunity to view the storage unit to make sure it will fit your needs, prior to signing the agreement.

The following fees and items are needed with the signed agreement:

  • Prorated first month’s rent
  • Second month’s rent (only if lease starting after the 20th of the month)
  • Security deposit (equal to one month’s rent)
  • A photo ID


Vacancy Notice
To cancel the rental agreement, the lessee must provide a written vacancy notice to us 10 days prior to the end of the current month. Click HERE for a vacancy notice form for your use.


We strongly recommend that you insure your stored property. As with most self storage facilities, we do not provide insurance for your items. Your homeowners and renters insurance may provide the necessary coverage, but please check your insurance policy, or call your insurance agent.

Vacancy Notice Form

Storage Unit Size Guide

Not sure what size storage unit you need? Check out our chart to help you decide.

Payment Methods

We offer a number of ways to pay, including auto and online payments. Click below for more info.

Have Questions?

We want your storage experience to be easy and stress-free. Please contact us if we can help!

I would definitely recommend renting a spot at West Towne Self Storage.

"I rented the perfect size storage room for a full year after I sold my condo and rented an apartment for a year. I chose the climate controlled space and all my items were in perfect condition one year later. Kurt the owner is absolutely wonderful. Very professional and keeps his properties very clean and orderly. Always very helpful and quick to respond if you need anything. I would definitely recommend renting a spot at West Towne Self Storage."

— Karen K.

Highly recommend!

"I’ve been with West Towne Self Storage for over five years now, and love it. Kurt is a great guy, it’s very reasonably priced, and it’s good quality. Highly recommend!"

— Stephen F.

Needed storage for the next day, and he made it happen!

"Kurt was Amazing! I called in a panic. Needed storage for the next day, and he made it happen! He was super helpful, and willing to work with me possible leaving before the shippers could get my stuff. Luckily, with his help, it all worked out. Great place/folks/service!"

— Robin M.

I can't recommend his business enough!

"I rented a storage unit from Kurt for several years. He always answered or returned phone calls very quickly and was super helpful when I had a question or problem. I can't recommend his business enough!"

— Calvin F.

Kurt made the process so easy.

"I've never rented a storage unit before but Kurt made the process so easy.
He was very easy to get a hold of, explained the contract well and was super responsive. The unit itself was super clean, a great size and very easily accessible. If we ever need another unit I'd rent from Kurt at West Towne Self Storage in a heartbeat.

— Becky S.

Customer service was what sold me on them!

"Customer service was what sold me on them! They were easy to work with and pretty good about communicating. Air conditioned storage was also a plus, and getting in and out of the unit was easy. Next time I need a storage unit in Madison, I'm going with West Towne Self Storage again."

— August S.